We are Django support experts and our team solves hundreds of problems every day. If you have a WordPress problem but not sure if we can help, please use live chat or contact us to find out more.
Yes. Please note that our monthly support plans are just for the one website. You are welcome to sign up twice if you have two sites.
Most jobs are completed Monday to Friday, during business hours. We monitor incoming tasks over the weekend, so if there’s an urgent issue we can call in a 199Fix developer for extra help.
We usually complete tasks on the same business day, most within 6 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent. If a task will take more than one day, we will inform you.
You can either sign up for unlimited monthly jobs, or just order a single one off job. You can make your choice on the signup page here.
No. Our monthly service is billed using a recurring monthly subscription. There are no contracts to sign, setup fees or cancellation fees. Our customers retain us every month because we offer high class Django support , website uptime monitoring and value for money.